Mark was professional and friendly. He was very thorough he took my vacuum apart and checked all of the individual parts I didn’t realise there was so many. I would recommend him to any phc customer.

Jan 2025

The service engineer (Jack), came and serviced my Dyson. He left with the machine working and looking like new.
Thank you.

Jan 2025

I’m so grateful for the service of PHC for keeping my Oreck vacuum working. The vacuum must be at least 40 years old and it is marvellous – best vacuum I’ve ever had!

Jan 2025

PHC were really helpful! They refunded me and charged less for the call-out than expected. Nice to deal with a company that’s fair and honest.

Dec 2025

Tyler is a charming and professional employee, who explained everything and was courteous all the time. He fixed my Dyson efficiently and within an hour despite it needing 3 new parts. I would definitely recommend PHC to anyone.

Dec 2025

Tyler is a very polite and helpful young man. He did an excellent job today, and took time and care in sorting out the problem.

Dec 2025

Ross the service guy was very polite done a amazing job and felt like he took care in his job, good job thanks.

Nov 2025

As a Dyson queen my vacs are very precious to me. I regularly clean them and think I look after them. I had one at my office that the switch broke on and I just couldn’t bring myself to skip it. I searched the internet on how to fix it myself and it was complex. During this search I came across PHC, made an email enquiry and yesterday the lovely Ross came to fix it! Amazing! Lovely chat, all about Dysons of course and before I knew it I had two fully serviced dysons gleamingly clean and shiny in front of me. Signed up for a very reasonably priced annual care plan and complete peace of mind that at any time of a Dyson failure I can give them a call and a knight in shining armour will come to my aid. If you love your Dyson and a clean home as much as I do, get onto PHC immediately. Absolute faultless service!

Nov 2025

Jack did an excellent job taking apart our Dyson and replacing the parts that had worn out or broken. It’s now running perfectly again, would recommend PHC’s servicing deals to anyone with a vacuum that’s in need of a bit of TLC.

Nov 2025

Brilliant company who are efficient at letting me know my service was due and then booking it immediately. The engineer was considerate, thorough and polite. He noticed the problems and arranged for parts to be delivered.

Oct 2025

John from PHC did an absolutely fantastic job servicing our two Dyson hoovers. I’d been using talc (which I’ve since learned is a big no-no for Dysons!), but John handled everything brilliantly. Both hoovers came back looking and working like new – I was genuinely amazed at the difference.

He was professional, knowledgeable, and went above and beyond to make sure everything was spotless and running perfectly. I couldn’t recommend him and PHC highly enough – a first-class service from start to finish!

Ruth Blake

Oct 2025

So pleased with the service.. Engineer arrived on time. Very clean worker . Very knowledgeable. my hoover now works as if it was brand new.
My Dyson hoover works like a dream. Absolutely recommend this company.

Kelly Palmer

Oct 2025

Excellent service! The engineer came out and carefully dismantled my handheld Dyson V7, cleaning every single component inside – which was definitely overdue after 5 years of use. He also identified that the motorhead was damaged, which explained the rattling noise I’ve been hearing for years. Really thorough and professional work, and now I’ll be getting the motorhead replaced. Couldn’t be happier with the level of service provided!

Muhammad

Sep 2025

Can’t fault their service, professionalism or knowledge. Engineer exceedingly friendly explaining everything he was doing and why. Most certainly my go to company for vacuum repairs and services.

Sep 2025

Tom serviced both of my dyson and now they have new filters and are ready to go! He was on time, friendly and professional. Has ordered an attachment which I’d been unable to get. We have a pets and a busy home so the vacum gets a lot of use and I feel happier knowing it’s had service and should keep going for a lot longer. See you next year.

Angie C

Aug 2025

Mark was very friendly whilst being professional. This is the second time that Mark has serviced the hoover and does his job really well

Judy Milborrow

Aug 2025

The guy carrying out the service was very pleasant and kept me informed of what was needed to keep my Dyson in good working order. He is always polite and explains clearly what needs to be done.

Mariam Armstrong

Aug 2025

Fab work as usual cleaning our Dyson but also saved our Vax cleaner almost ruined by a contractor using it without permission to hoover up brick dust. Thank you Jack.

Angela Hanes

July 2025

Had both of my Dysons serviced by Ross today… he was punctual, polite and friendly and very efficient. I now have 2 machines, clean and working 100% – very necessary with two hairy dogs!!! Thank you for an amazing service!!!

C S

July 2025

Excellent service, polite staff from the telephone/admin staff to the technical staff who serviced my vacuum would totally recommend this company they even clear up after themselves. Win win

Lynn Kent

July 2025

I highly recommend PHC service for repairs and services to Dyson vacuum cleaners. I’ve had 3 different machines serviced by them. They are reasonably priced, great communication and conveniently come to your house. In this throw away world we live in it is great to be able to service and repair your existing vacuum cleaner rather than add them to landfill and buy new. PHC offer a valuable and convenient service. Thank you.

Elizabeth Anne Norris

June 2025

Mark has been coming for about 3 years and is always very friendly and chatty, he cleans and checks our vacuum making sure its in good working. Keep up the good work and would 100% recommend you.

John Colyer

June 2025

Delighted with the service. The engineer himself was on time, was also extremely pleasant and finished the job in very good time, I’m so pleased that I have service contract with PHC… best thing I’ve done for ages. I’d recommend them to everybody.

Patti Earl

June 2025

Fantastic service. Daniel was friendly and knowledgeable. He was able to service my Dyson vacuum and had the parts needed in his supply. My hoover was fixed within an hour and is like brand new. Highly recommend.

happygolucky305

May 2025

Tyler serviced our old Dyson he was very nice considerate and knowledgeable. He done a smashing job and we didn’t realise until he looked at it that the hoover had more problems which he sorted and replaced parts that had broken so now we have a new hoover but it’s the same old one working like new.

Angela May

May 2025

PHC serviced our Dyson cordless vacuum. Very pleasant and efficient engineer cleaned and serviced our machine with minimum fuss. Highly recommended.

John Sharpe

May 2025

I had Ross come to my home today to service my Dyson vacuum cleaner. He couldn’t have been more professional, was extremely knowledgeable, and it was a pleasure to have him service my vacuum. Will definitely be using this company again and recommending them to others.

Jessica Parish

April 2025

Great service.resolved the issue very swiftly. Been with this company for years. Never been unhappy, always pleased with the outcome. Well done. My hoover is as good as new now.

Vicky Warren

April 2025

We had two Dyson DC 07’s thought they were dead kept them in the loft for spares. Brought a new ball Dyson terrible piece of equipment half the power. Found this company sorted date with them very helpful just like the old days. Danial turned up on the day and on time fantastic he went through both cleaners told me what was wrong and how much had all bits on the van done job fantastic. Signed up with the yearly contract now have two great cleaners. Thank you everyone glade to have done business with you. Have already passed you name on to people.

M H

April 2025

Very happy with the service provided by PHC, from the initial contact through to the service on the day. Everyone I dealt with was professional and helpful and the service provided by the engineer, Ross, was excellent. He explained the reason for the problem we had with our vacuum, gave a full service and provided a replacement for the broken part. Good value for money and very professional and friendly service all round. I’d be happy to use PHC again for my next vacuum service.

Marisa Wheatley

March 2025

So pleased with my annual service on my dyson. Daniel was professional and thorough and made my dyson look brand new again. Great service!

Rita Nye

March 2025

Very impressed with the service provided by Tom of Phc. We’ve had all of our vacuum cleaners serviced and Tom was particularly helpful guiding me on the installation of a small part that required replacement after our service.

John March

March 2025

Daniel arrived on time and was friendly and helpful. I am very pleased with the service and my hoover is much better for it.

Moya Corbett

Feb 2025

Great service with a very engaging, informative engineer, Mark. He spent some time servicing and cleaning our machine. Once again I am very satisfied with the service provided by PHC.

Lee Mumbles

Feb 2025

Tyler is a very polite and helpful young man. He did an excellent job today, and took time and care when servicing my Dyson.

Kathy Ward

Feb 2025

Jack serviced our Dyson and it looks like new. He is very knowledgeable on all aspects of our machine. A good job thanks Jack. We would recommend PHC services.

Janet Barrett

Jan 2025

Wanting to say a huge thank you to the PHC service team who serviced the Dyson cleaners we use. A particular thank you to Tom who turned up on time, was professional throughout and more importantly sorted out both Dyson machines. We have joined their membership club. As an engineer myself it is always great to work with fellow professionals

Dr Jacqui Taylor

Jan 2025

Daniel who arrived at our house this afternoon was efficient, well mannered and serviced our Dyson (which you cannot buy our upright anymore) did a thoroughly good job and replaced 3 parts so Dyson is in tip top condition. We even took out a yearly warranty which is great so we know we can have peace of mind and this Dyson will last us forever hopefully. Daniel is to be well recommended from PHC. Thanks once again Ros and Leon Kay

Leon Kay

Jan 2025

We have just had our annual service on our 2 Dyson cleaners by Daniel ……. what a pleasant guy and very professional engineer he completely stripped our Dyson’s and carried out the servicing on a very 1st class manner Daniel is a credit to the company!!!! Well done once again !!!!!!!

Alan Odd

Dec 2024

Mark was professional and friendly. He was very thorough he took my vacuum apart and checked all of the individual parts I didn’t realise there was so many. I would recommend him to any phc customer.

Michelle Burns

Dec 2024

We were delighted with the work of PHC. I contacted them on Saturday and they had sent someone round to fix and service our Dyson vacuum cleaner by Tuesday. Outstanding work. Very polite engineer. We will use them again.

Luke Powell

Dec 2024

I am very happy with the service that I received. The engineer was very knowledgeable. Demonstrated how we can regularly clean our dyson.

Bessie Mhlophe

Nov 2024

Great service Thank you Ross for arriving on time and refurbishing my 2 cleaners back to new condition.
I now have ongoing peace of mind!

Patricia Gregory

Nov 2024

Excellent service on my Dyson vacumn carried out by Mark from PHC. Absolutely meticulous checking and cleaning every moving part. Very pleased.

Mark Richards

Oct 2024

Great service from this company and Tyler who brought my old DC33 (Dyson) vacuum cleaner back to its best working order. I also decided that I would take out a service contract with them to ensure it stays in good order.

Helen Ticehurst

Oct 2024

Very professional and knowledgeable about the requirements for the job. Daniel was very polite and helpful with letting me know what was required. A satisfactory outcome thank you.

Chris Forage

Sep 2024

3 years ago we set up an arrangement with PHC. They have been great in servicing/repairing our vacuum cleaners so that we are confidant our machines continue to work well. We have 5 rescue dogs that produce enough fur to stuff a sofa and PHC make sure we could do that if we chose to do so!

Sven R

Aug 2024

Mark was very friendly & efficient worker, did a thorough job cleaning, servicing & checking over my hoover. Good job well done. Many thanks Mark.

Doreen Watt

Aug 2024

A very professional company from the moment we rang them ! We were kept informed of when our engineer would arrive, and on arrival he was friendly and very efficient! I now have a vacuum cleaner working like new! I can highly recommend this company!

Janice Yorke

July 2024

Mark has been coming for about 3 years and is always very friendly and chatty, he cleans and checks our vacuum making sure its in good working. Keep up the good work and wouldv100% recommend you.

John Colyer

July 2024

The staff at PHC HQ were friendly and efficient – keeping me informed of the engineer’s arrival time etc. Ross the engineer was prompt, very smart, polite and informative. He explained all that he did, left the machine almost like new and my home very clean and tidy. I would highly recommend.

Jackie Tanner

June 2024

Thank you Ross the engineer who serviced both of my Dyson vacuum cleaners. I received excellent service and would recommend PHC Service to friends and family.

Marie James

June 2024

Mark the vacuum engineer was absolutely first class, he was excellent in finding the cause of why the cleaner had lost its power! He then gave the cleaner a full service and clean and he was extremely clean and tidy! We also had a nice chat about a shared interest of golf. Highly recommend this service.

Gary Munday

May2024

Excellent service very thorough and professional. I had two hoovers serviced and both running like new!

Nikki Potter

April 2024

Booked a reduce rate repair for my Dyson as on special offer, had lovely helpful man fully strip down clean and repair machine have now taken out a yearly service with them as very impressed with whole service provided.

Hewson Marie

April 2024

I can’t recommend this company enough. The guy who serviced my ancient Sebo vacuum, Andrew, was polite, thorough and tidy.
Best of all, I liked the fact that they came to my home – I didn’t have to take the machine anywhere.
I thought the charge of £44.99 for the service was excellent value, and I don’t think the parts needed, were too expensive either and they were all in his van!
Phc Service has my vote – a job very well done – thank you.

Robyn Wright

March 2024

Very pleased with the service a really nice engineer named Tyler did a fantastic job on my dyson. Would absolutely recommend PHC to anyone wanting a service on their cleaner.

Shirley Tickner

Feb 2024

Quite simply the most professional outfit I’ve dealt with in eons. Right from the call dispatcher / sales team to the consistent communications around the appointment to the engineer who really knew his way around our Dyson. Price was right and I won’t look elsewhere for service and maintenance and service in the future. Thanks!

John Paul Craig

Feb 2024

Martin Hull

Jan 2024

Always an excellent service provided, with regular checks and bookings easily arranged. I have had my vacuum cleaner for many years and its regular servicing with PHC ensures its longevity. Thank you!

Tracey Laws

Jan 2024

Jack was in good time, thorough, knowledgeable, well mannered and trustworthy. Thanks for coming over to service my appliance at my own home.

Jada Gobel

Jan 2024

Happy to employ PHC as our service engineer. Their engineer is on time, knowledgeable, friendly & works in a tidy fashion. 5 stars, Thank You.

Julian Sheppard

Dec 2023

Very happy with the service explained everything that he was doing very knowledgeable about the hoover and took great care when cleaning all the parts thanks so much.

Tracey Ryan

Dec 2023

Friendly and efficient service & repair of my Dyson DC40. Very happy with my “like new” Dyson.

Ursula Fisher

Dec 2023

Excellent service, very helpful explaining which parts needed replacing and what to look out for going forward.

Jenny Pollard

Nov 2023

Our technician, Mark, was very helpful, friendly and informative. He arrived ahead of schedule and did a thorough job cleaning & servicing our Dyson as part of our service plan. Would thoroughly recommend him/your firm to family & friends.

Christine Clucas

Nov 2023

Tyler was very polite. He did a good job and was very good at answering my question and concerns. I would highly recommend him

Lisa thompson

Nov 2023

Ricky was very professional polite friendly and honest. He expressed that my Dyson was extremely clean and well looked after for its age.

Janice Smith

Oct 2023

Jack attended today and was very professional and polite. He did a wonderful job on my Vacuum cleaners and has given them a new lease of life. I will ask for Jack again next service.

Bina

Oct 2023

We have a service contract with PHC for 4 years for our elderly Dyson, contacted because the brush roller had stopped working but we were almost due a service too.
Jack arrived and fitted a new brush roller within minutes and serviced the machine, asked us to check it before he left. Dyson is working like new! So much more suction. Thank you, we really are delighted.

Consumer

Oct 2023

I found PHC on the internet when I was Googling hoover service/repair. They booked an appointment the following week and Tyler came out to service an old Miele and Dyson for me. Very knowledgeable and made an excellent job. Good value and highly recommend.

Derrie Clark

Oct 2023

Ricky was very professional polite friendly and honest. He expressed that my Dyson was extremely clean and well looked after for its age.

Janice Smith

Oct 2023

Mark was half an hour early but I received a call from the office before he arrived checking that would be okay. Extremely efficient, clean and comprehensive service of two machines – many thanks

Jill

Oct 2023

Lovely Tyler, very polite and amenable as ever. Efficient and helpful with my questions.

Gilly Beeching

Sep 2023

Entirely satisfied with their service over many years and would highly reccomend.

Ro Rainbird

Sep 2023

Jack provided an excellent service and was knowledgeable about the parts my appliance required. He was able to supply 2 of the 3 needed from his van and the other will be posted to us. He spent time explaining the merits of taking out an annual servicing contract and we look forward to making good use of this in the future.

MargotE-3

Aug 2023

Booked an appointment online and had a call back to book a date. The person I spoke to on the telephone was friendly and helpful. My Dyson was serviced and parts replaced by Tom. He was friendly and explained about costs before completing work. My Dyson is 10 years old and had never been serviced. He did a great job and saved me the cost of replacing my model. Would definitely recommend.

Louise Buckingham

Aug 2023

Great service, quick and easy to arrange and kept in contact up until the day, had the service on our Dyson today and joined the service plan, cheers for your help Tom and thanks for my toddlers sticker you gave her!

Ben Till

Aug 2023

A very pleasant young man serviced my Dyson, changed filters and signed me up for a service plan, very pleased.

Annette Fairbrass

Aug 2023

David was very easy to deal with for the booking an appointment. Then Tyler came and managed our expectations in a very personable non-judgmental way. Our Dyson was in a bad way! Tyler serviced our Dyson so that it was usable before the much needed parts came. Our Dyson is already BETTER. We can highly recommend this company and we signed up to their annual service plan because they know a lot more about Dysons than we do.

Pam Whittingham

Aug 2023

Very pleased with the service – completely dismantled and serviced thoroughly, very polite gentleman so all in all extremely satisfied.

Brenda Holder

July 2023

Great service as always. Nice to see Mark again. Dysons are as good as new again.

Glenis Morgan lewis

July 2023

A professional company you can trust to get your vacuum cleaner working like new!

Hannah Watts

July 2023

Friendly, professional and reliable. We booked a service with Tyler who arrived on time. The vacuum service was efficient and great value. We’d heard good things about PHC from neighbours and were not disappointed. Definitely a service worth using!

Cuttlefish

July 2023

Simply the best service I’ve received in a while. Professional, affordable and trustworthy. Tyler was polite and new his stuff. Really happy with their service as is my Miele vacuum cleaner too.

Michael Salac

July 2023

The Technician arrived before the allotted time and diagnosed the problem within 5 minutes and rectified the fault very promptly, we had the vacuum cleaner back in service in less than an hour, well done Mark

JohnW-3944

July 2023

Great service and a professional, polite and friendly engineer who was respectful of our home. Thank you.

ShelleyB-124

July 2023

Outstanding service, the engineer that came out was on time and service was brilliant, efficient and tidy. Explained everything that was required, I would highly recommend.

Theresa Baker

July 2023

Mark was so friendly and professional and clean! Could not recommend more.

Natasha Schofield

July 2023

From the original lady in the office arranging the appointment to the efficiency of Tom visiting… everything was really good… he was thorough and I’m more than happy.

PennyF-62

July 2023

Very polite and helpful Mr Tyler was very good at his work and serviced my Dyson and it looks new I thank him and the company for a great job.

ArunM-20

July 2023

Fantastic customer service, respect to my property and explained everything to me.

Kerry Gallivan Gallivan

July 2023

Really efficient service from Tyler, the engineer. He knows everything there is to know about Dyson hoovers!

Caroline Cowell

July 2023

Very nice young man serviced my G-Tech and made a good job of it. This is the second time I have used this company and would recommend them.

Betty Lamb

July 2023

Very pleased with PHC in Rainham. Had my Dyson serviced yesterday as I have done for the past 10/15 years. Well worth paying every month for this service. Glenn was very efficient, helpful and did a great job on servicing my Dyson and making it look like new again!!

Lynn

July 2023

Highly professional, very pleasant technician, and a complete service in a very short time.

Liz & Ollie Else

July 2023

I was offered a cancellation when my Dyson went wrong. Two vacuums serviced, parts ordered and arrived promptly. All appears to be working well now.
I would use PHC again.

Julia Venn

July 2023

Always great service have used this company for years the annual cover is great value! Marc was the engineer today arrived on time very cheerful and very professional the service was excellent wouldn’t use anyone else. Thanks Mark.

Karen Wilson

July 2023

Glenn arrived on time. He had a pleasant demeanor, and checked every part of my Dyson cleaner. He answered all my questions and gave me advice on how to keep the machine running efficiently.

Michael Denneny

June 2023

Very pleased with the service. Engineer was polite and helpful, very efficient thank you. Having now used it I have found it stiff to push and it is not picking up as well. Had to get my Dyson wand out to finish the job.

Linda Crew

June 2023

Very pleased with service Marc the engineer was thorough. Very polite and knew what he was doing. Good old fashioned customer service which is very rare these days. I would recommend this Company any time.

Barry Shwartz

June 2023