Reviews

We had both of our Dyson hoovers serviced today by Ryan. Ryan is very professional and a credit to PHC.
He is very knowledgeable and carried out a thorough service for us. We needed some replacement parts and a full explanation was provided as to the reason why. We would definitely recommend PHC

Sam did a great job, very polite and professional, gave me some sound advice and I have signed up for the service plan, very pleased with the service, my Dyson is like brand new again!

I’ve just had technician Jack here to service my cordless Dyson v6 absolute.
It had not been working for some time and the battery kept cutting out only after a few minutes despite being fully charged. Jack was knowledgeable, friendly and professional did a thorough service on the vacuum, replacing both filters. Wow what a difference, it’s now working like new again! Thank you Jack, highly recommend

I don’t usually write reviews but the service was so good and unexpected to what I have experienced lately I felt I should.
1st class service from first contacting them, answered telephone quickly by a very helpful person (no listening to messages or selecting loads of options first) said they would check with the engineer and phone me back to confirm appointment which they did within the hour.
The engineer arrived when expected was very efficient and sorted out the problem.
Definitely would recommend them to anyone needing a service or repair.

I have used this company for over 5 years plus and l highly recommend them for keeping your cleaner working perfectly . Ryan the engineer was very friendly professional and easy to communicate too.

Dear PHC thank you so much for sending Glen who was very punctual, very thorough and worked leaving no mess. He gave all the machines a wonderful service, given they have never been serviced before it is like having new equipment. It is very reassuring to have the plans for each one in place. We do not use social media but want to add that Glen was impeccably well behaved and talked me through each machine and it is very reassuring to know I can contact you if and when needed. Glen explained very clearly what was needed and was very patient, you are very lucky to have him as an employee

Michael the service engineer was very thorough and did an excellent service of our Dyson vacuum. He also discovered 2 faults which we did not know existed! Both related to the air flow tubing, but in quite different areas. He replaced the relevant parts immediately and the vacuum is now working really well – better than it has for a while. Our thanks to Michael for his help.

Sam came to service our long neglected Dyson. He was clear and professional. He took care to explain what was required to get the machine back to its full potential and gave helpful advice about ongoing upkeep. He came with a mat to catch all the dust and removed any mess he had produced. The Dyson is now working smoothly- I’d definitely recommend the service.

Took a punt on a facebook ad and it paid off.
Very professional and efficient service, stripped down my aging vacuum cleaner and gave it a thorough service and clean – very reasonable prices and very pleasant engineer. Highly recomended

We were really impressed with Mark. He did a first class job of the service.The vacuum cleaner looks and works as new

Very good. Michael did a very good job. Looks a new dyson

Mark came out to service and mend my V10 which was saying it had a blockage. Mark arrived promptly and cleaned the Dyson thoroughly and looking to see where exactly the blockage was. He could not find any and took the time to check all sorts of possibilities. We then decided that there must be an issue with the main motor part which had to be ordered which I agreed and paid up front for. He put the whole thing back together and said wouldn’t it be funny if it now works. Tried it and it was still intermittent. 10 mins after he left I tried it and it worked and has worked since and that was a week ago. I rang the office and explained that I no longer needed the part that I had paid for and within 24 hours I had a refund. It was great chatting to Mark about Canada. What a great service that I didn’t know existed until I needed this. So thank you to PHC for an excellent service, from ringing them up in the first place to getting my refund. I would thoroughly recommend. Oh and my V10 looks lovely and clean.

Turned up on time, found our difficult-to-find location, professional appearance, observed distancing protocols, diagnosed the fault and answered all questions. Decided not to go ahead with the repair which wasn’t a problem. Appreciated the advice offered and PHC will be my future default vacuum cleaner servicing company. Professional and pleasant in all respects. Don’t give full marks ever but couldn’t fault the service.

Only a day after calling the company Mark arrived mid way through the next afternoon and spotted the problem with my Dyson Animal immediately. The blockage was quickly removed and the device is as good as new again. He also advised me how to rectify the problem should it happen again.
Very pleased I have a service plan with this reliable and efficient company

Really excellent service. The admin staff, Liz in particular, who was so helpful, and the engineer who did such a good repair and service job on our 2009 Kirby Sentria which is good as new again. Thoroughly recommend this company!
Thank you all

Really quick and easy to get my Dyson working again, the engineer explained everything really well and gave me some great tips to keep it working ready for my next service

Definitley recommend. I don’t usually do this but I am writing this to say how pleased I am with the engineer who came out to service my vacuum cleaner today.

Happy Customer. Just had my annual service completed by PHC and once again, I’m really impressed.

Dyson repair. Took my dead dyson instore for a repair and I collected it two days later fully working for under £70 including a new motor and parts!

Miele service. My Miele was looking a bit sad and didn’t perform very well. So I called PHC and turns out it needed nothing more than a good service and no parts at all.

Brilliant. I thought that my Kirby was beyond repair. But I called PHC and they sent an excellent engineer to my home and had it looking like new in no time.

Dyson service. My engineer was polite, friendly & efficient. He had my broken vacuum fixed in less than 45 minutes and saved me from buying a new one.

Amazed. Wasn’t too convinced that my Hoover needed servicing. But after it was done the difference was amazing.

Very surprised. I had my Kirby Hoover serviced by PHC and was very surprised at how knowledgeable my engineer was.

Very polite engineer. I booked a call out to fix my Dyson and I must say the engineer, Sean, was very polite and cheery.

I have just had my Dyson DC24 serviced by PHC and can’t believe the difference. My hoover looks like new, smells great and performs so well