Booking an In-Home Service is very easy. Either click on the ‘Book Service’ button or call us direct on 01634 722220 and we will arrange for a Service Technician to call to your home or place of work at a mutually convenient time.
Out of hours you can leave a voice mail on our answer phone and we will call you back as soon as possible or simply click on either the ‘Enquiry’ or ‘Call me back’ buttons to the right.
We will book an actual appointment time for your service and not ask you to wait around all day for a technician to turn up. Our earliest appointment is booked for 8:00am and the latest at 5:00pm.
Your Service Technician will be fully trained, arrive in a sign written vehicle, wear a uniform complete with I.D. card and be fully insured. He will put down a dust sheet prior to commencing work, carry out a full service on your vacuum cleaner, advise you of any parts which need to be replaced then rebuild it, polish it and supply you with a full service report.
We have always invested in technology in order to provide our customers with the best possible servicing experience. We have bespoke systems such as –

  • A truly unique digital booking system which allows us to manage our technician’s time to ensure that they arrive as close to the customers appointment time as possible. Because we understand that your time is precious.
  • A purpose built dialler system which allows us to contact customers who are due their annual service in a specific area only, to minimise our CO² footprint.
  • A mobile, electronic tablet based service schedule system which allows our Service Technicians to access a training schedule specific to the actual appliance being worked on.
  • A fully electronic service report system which allows each customer to have their service report emailed to them so they have a permanent record of the work completed on their appliance which cuts down on unnecessary printing.
  • Full exploded diagrams for each appliance instantly accessible via the service technician’s tablet.
  • The electronic recording of each appliance’s own unique service history.

We have a team of Specialist Service Technician’s covering the whole of the South East of England. To Book a Service, make an Enquiry or request a Call Back, please click on one of the buttons above. Or simply call us on 01634 722220.

We look forward to hearing from you.

PHC, 126 High Street, Rainham, Kent ME8 8AR