Revive your Dyson: how to fix common issues with your favourite vacuum cleaner

Investing in a Dyson vacuum cleaner is no small thing. In fact, it is probably one of the pricier household purchases that you will ever make. A new Dyson is often more expensive than a washing machine, tumble dryer or fridge! It’s therefore essential that you look after it as much as possible and when small issues occur that you fix them as soon as possible in order to prolong the life of your vacuum.

As we know, many of you already own more than one Dyson, in fact some households have as many as five vacuum cleaners, with a handheld and a cordless option included in the collection alongside the main home vacuum.

To help you identify some of the most common faults that happen with Dyson vacuum cleaners, we have compiled a list for you and the solutions and tips to deal with them as quickly and painlessly as possible.

These are some of the common faults that could happen to your Dyson vacuum cleaner and might include any number of the following issues. By thinking ahead, looking after your machine well and having it regularly serviced a. lot of these potential problems can be avoided altogether.

  1. Low battery life: This could be due to either the battery becoming less efficient as a result of its age or a blockage in the machine that requires more energy consumption from your battery, causing the Dyson to run out of charge sooner than expected.
  2. Leaving debris behind while you’re vacuuming: This is generally due to restricted airflow through your Dyson which means that the machine is not generating the same level of suction at the cleaner head as it should be. Alternatively, it could also be due to worn bristles on the brush bar that result in less effective floor surface brushing.
  3. Blockages in either the cleaner head, the airways, or the filter: On newer Dysons, your machine will alert you if there is a blockage. If your Dyson vacuum cleaner has restricted performance or indicates a blockage, always start off by removing and cleaning the filter. If the fault still persists, remove the cleaner head and inspect the debris channel. Check the wand for blockages, and finally, check the debris entry point from the cyclone into the bin. If the issue continues, consider seeking out a professional service and repair company to look at your machine and service it professionally for you.
  4. No power when turning the Dyson on: If your Dyson vacuum cleaner isn’t turning on, firstly check the fuse on corded machines and the charger for cordless machines. Sometimes the Dyson isn’t fully seated into the charger, causing a poor connection and preventing the battery from charging. If you have checked these issues and the fault still remains, this is another time when you should find a professional vacuum service and repair company to take a look at the issues with your machine.
  5. When your Dyson is not charging: Sometimes the Dyson vacuum cleaner is not correctly seated into the charging cradle. Switch the charger off at the wall, remove and reseat the Dyson on the charging cradle, then turn the charger on again at the wall. You should start to see a light on the Dyson, sometimes a flashing light, indicating that it is charging. If a red light is shown, it is time to call a professional service and repair company to have a look at why this is happening.

If you can’t fix the issues yourself, then all these faults can be resolved by one of our fully trained, professional PHC field engineers who have serviced and repaired more than half a million vacuum cleaners for our customers since we began in 1989. A PHC engineer will come to your home, Monday to Friday, at a day and time to suit you, and be happy to help resolve any issues you might have and fix your vacuum cleaner.

As well as Dyson machines, we also service and repair vacuum cleaners from the manufacturers Miele, Sebo, GTech, Oreck and Kirby.

PHC Vacuum Service is proud to be the largest, independent vacuum service & repair centre in the UK and winner of many awards for our great customer service.

It’s always better to repair not replace and look after our planet and our pockets!