Discover a unique franchise opportunity in vacuum cleaner repairs, designed and destined for success

After more than 30 years in the vacuum service industry, PHC is now the UK’s largest independent vacuum service centre with an impressive reputation. Established in 1989 by husband-and-wife team Garry and Tracey Brown, PHC’s motto is “repair not replace”, because they know that “as our world changes and the population grows, the more we can do to reduce waste and help our environment, the better it is for everyone.”


With almost 22 million domestic households in the UK with at least one vacuum cleaner (many have more than one), and the spend on a machine now topping more than £700, our vacuum cleaners warrant the same care and attention that we give to our laptops. This is where PHC comes in. With its loyal and reliable team of field engineers, the PHC team already services and supports customers across Kent, Surrey, Essex and south east London, but is now looking to expand its very successful business model by franchising in surrounding counties and beyond.



When Garry and Tracey Brown approached a franchising expert for advice on converting their successful company into a franchise, they were told that there’s rarely a business model with such strong credentials and heritage.

The PHC franchise model now offers others the chance to join the team. With a low-cost buy-in it’s an attractive proposition. Full training is given and PHC has invested in bespoke technology systems which support their engineers in booking appointments, following up, service records and everything else they could need. The added bonus is that the specialist service engineers don’t work weekends or evenings, and that’s highly appealing.


There’s a clever addition to the PHC customer service offering: a customer membership scheme that franchisees can also promote when they’re visiting homes. Customers can become a PHC VIP Member with a small monthly subscription, which covers an annual vacuum service and insures the machine against breakdowns.


If you’re self-starting, highly motivated, ambitious and ready to take on a new challenge, then PHC could be the franchise opportunity waiting for you. Contact Garry and Tracey to find out more or drop in and see them on Stand 546 at The International Franchise Show in April.

“PHC has invested in bespoke technology systems which support all their engineers in booking appointments, following up, service records and everything else they could need”

At a Glance PHC Vacuum Service
Established: 1989 for main business & 2022 for franchise model
Investment range: under £20,000
Minimum required capital: £12,500
Contact: Garry and Tracey Brown, 0333 533 7220